Once completed the payment, please snapshot the statement detail and WhatsApp to 016-8703669 or email to [email protected]. We will deliver the parcel as soon as possible and provide the Parcel Tracking number once the payment is cleared. 

If you are unable to track your package on the courier tracking page, your parcel might have just been handover to our respective courier partner. The tracking information with our logistic partners will be available within 24 hours after shipping. You will receive your parcels 2 to 3 days depend on where is your location. 

Please contact us at https://www.kampungstore.com/a/contact-form with your order number and the item’s details if you are still unable to track your parcel by the following business days after item has been shipped out. We will assist you to resolve the issue with immediate action.